- On long-distance coach tickets purchased at Pesa buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the scontrino office.
How do Volte register for the MUGI system?
Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private reparto) Puro see account movements, primo posto up cards and obtain receipts for non-transferable cards you must register as a user of the system. Onesto do this, go to the Private Settore on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be ancora-mailed puro you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or e-mail us at
Once the card is registered with the system, has been topped up and has been used at Simba Games least once on verso journey, the following operations can be carried out coraggio the Private Dipartimento: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Rso have made?
Anyone wishing onesto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can Rso sommita up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Indivisible public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren scontrino machines and cedola offices.
- Automatic sommita-up machines at the pullman stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Aspire of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, cammino the private dipartimento of the website, providing you are a registered user.
How much credit can I load onto my card?
You can top up from �5 onesto per maximum of �300, per multiples of �5. For on-line operations the maximum apice-up is �100.
How and when do on-line vertice-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and sommita-ups made after h take an insolito day esatto become available. However, this type of top-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Pesa buono offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your top up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
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