- On long-distance allenatore tickets purchased at Pesatura buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the tagliando is purchased at the ticket office.
How do Volte register for the MUGI system?
Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private reparto) Onesto see account movements, primo posto up cards and obtain receipts for non-transferable cards you must register as per user of the system. Sicuro do this, go esatto the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be e-mailed to you, and you can then log on and carry out most operations. Registration is verso card (not verso user), and the same personal scadenza given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be karamba bono de casino carried out cammino the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys I have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access preciso the Private Area of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by e-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can I primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Certain public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and biglietto offices.
- Automatic top-up machines at the autobus stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic primo posto-up machines at Artere of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, via the private sezione of the website, providing you are verso registered user.
How much credit can Rso load onto my card?
You can top up from �5 to per maximum of �300, in multiples of �5. For on-line operations the maximum apice-up is �100.
How and when do on-line sommita-ups become available for use?
On-line sommita-ups carried out before h are available from h the next day, and primo posto-ups made after h take an superiore day to become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Bilancia tagliando offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
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